Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of snapwize.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Filipe Rocha
gostei mto, mas achei que ficou um pouco folgada
Арина Цыпченко
Cool beret
Judy Morris
Warm. Tight material. Keeps the shape well. Excellent.
Maria Hopkins
muy hermosa! muy buena calidad y cómoda 🙂
Наталья Шаповаловa
Тёплый берет, на погоду до – 5 будет хорошо, из плотного материала, им можно закрыть уши, в отличие от большинства других беретов, колечки не отваливаются и не мешают.
Лина Орловa
заказывала в середине Июля. приехал до Москвы довольно быстро, в начале Августа, пришло уже извещение. ( так уж вышло, что с почты забрала только под конец августа. ) товар отслеживался. беретик прекрасен, по началу я думала, что он слишком большой для моей головы, но если правильно надеть, смотрится просто бомбезно. я безумно рада товаром, как и её быстрой доставкой! продавца рекомендую, как и сам товар, я счастлива, спасибо огромное.
Игорь Соколов
Very cute beret! Sewing neat, the fabric is pleasant on the eye. On the head circumference of 57 cm just right. Behind the beret is inserted rubber, so the head is very comfortable. Thank you to the store for the quality goods!
Богдан Михайлов
Very qualitatively done, I’m happy) behind there is a rubber, it’s convenient. And there is also a small side. He keeps the shape.
Marisol Osorio
It’s too cute! Just like the picture, a little big but I love it
Miguel Aristizabal
I liked it very much, the quality is very good. The shipment was fast. Recommended.
Сабина Кац
Warm, cool, voluminous, suitable for a large head, it will fit even a high hairstyle, I took for the winter.
Николай Фёдоров
Ordered in early September came in late October. Takes a good one, but for me it is quite bulky
María Angeles Gallardo
All right, the fabric is the one that gets hairy.
Віра Жердев
Duge garniy! It’s just, one-three shopping on Ali. In Ukraine, this is exactly the expensive 300 GRN boude. Matter is not felt, it’s Mokry zamsh. Priyshov is not pozhmakanyi, Garno packing. Yakshchto, I thought, I’m getting pink, and Vin turned over to the other. All right, all right, all right, all right! It’s a mess!